Virtual Office Services - Mail Forwarding - Telephone
Services
If you are looking for mail forwarding and
virtual office services SFS can help. We have the expertise
to provide support services for your business.
Mail Forwarding Service
We offer one of the most competitively
priced mail forwarding services available. Our fees are
as low as £100 per annum (that's only £8.33
per month). We are able to do this as we assist low to medium
volume businesses that need a personalised mail forwarding
service. We believe this service is ideal for small or new
start up businesses that do not wish to operate from home
or would like to benefit from the prestige one of our addresses
provide.
You can use our address for all business correspondence
and we will forward everything to your designated address.
Our addresses are all genuine office locations with dedicated
mail handling staff. We do not operate imitation 'mail box'
addresses. We do not ask you to use suite numbers or PO
Boxes, simply your company name at one of the following
addresses. This helps give the impression your business
is actually based at our address rather than being a forwarding
service.
We offer two different addresses priced as follows:
| MAIL
FORWARDING SERVICES |
Annual
Cost excluding VAT
£ GBP |
| Prestigious
address outside of London:
The Meridian, 4 Copthall
House, Station Square, COVENTRY, CV1 2FL |
|
| Annual
Fee - First Year
Deposit for Forwarding mail within UK
(If mail is forwarded overseas we require a £50
deposit) |
120.00
25.00 |
| Second Year Renewal
Fee - reduced fee! |
100.00 |
| |
|
| Prestigious
address within London:
Dalton House, 60 Windsor
Avenue, LONDON, SW19 2RR |
Annual Fee - First
Year
Deposit for Forwarding mail within UK
(If mail is forwarded overseas we require a £50
deposit) |
150.00
25.00 |
| Second Year Renewal
Fee - reduced fee! |
130.00 |
Mail is forwarded on a daily basis from our Coventry address
and once per week from our London address. There is no need
to collect your mail, it is all sent to your chosen destination
so you need not leave your office.
For full details on our trade mail forwarding service please
contact one of our advisors who will be pleased to discuss
your requirements.
Follow this link if you require a Registered
Office Address Service
*Please note that our trade
mail forwarding service is designed for low-medium volume
mail forwarding with an average monthly forwarding of no
more than 20 letters per month. If your average mail forwarding
exceeds this quantity then we will discuss our fees with
you.
Call and Fax Forwarding Services
We have established a relationship with a reputable company
to provide a telephone answering service for your business.
As you manage a business you will be the first to appreciate
that lost calls mean lost potential revenue, and poor customer
service. However are you aware of the following facts:
Don't let your potential customers become another statistic...
-
80%
of
callers hang-up when connected to an answering machine
-
75%
of
callers refuse to wait beyond the sixth ring
-
30%
of businesses are experiencing problems answering every
incoming call
-
80%
of
first-time callers will not ring back if greeted by
an engaged tone
People expect an instant response to their call or they
phone the next number in the book.
Here at SFS we have developed a solution to your problem.
Your own 'VIRTUAL LIVE RECEPTIONIST'
We offer professional, tele-receptionist support whether
you are self employed and need someone to take care of your
calls or if you are a larger organisation needing after
hours back up.
Our service is tailored to suit your business. You can
choose how and when we answer your calls and how we should
relay messages back to you.
Our tele-receptionists are friendly, articulate and fully
briefed on your company's products and services.
We use the latest technology allowing all calls to be channeled
so that you receive a personal service that meets your specific
requirements, enhancing your professional image in your
customer's mind.
We can also take care of handling your marketing campaigns
and recruitment drives or provide you with a free phone
number for your customers.
So what are the benefits?
-
We will
enhance your business by ensuring that there is a human
voice at the end of the phone.
-
Our
service will improve your corporate image and credibility.
-
We will
leave a professional and lasting impression on your
customers.
-
Your
calls will be dealt with when you are not available
whether, out of the office, making sales, in a meeting,
servicing customers, on the phone, on holiday or just
too busy to respond yourself.
-
You
will receive the back up of a call messenger service
without the overheads of running a full-time office
and employing a receptionist.
-
You
will be relieved of the stress and worry of having to
deal with staff recruitment, illness or holiday leave.
How does it work?
Every call is answered within three rings - in your company's
name - just as if our office was yours. So as far as your
customers are concerned they're through to you. Using state-of-the-art
software & hardware, a screen is instantly displayed
with all the relevant details on you and your company. So
your customers feel like they're dealing with a helpful,
knowledgeable member of staff, just like your top secretary.
We can patch your calls through to an alternative number,
redirect them to the correct person in your company, save
messages until you ring in, relay them by fax, e-mail or
SMS, depending on your company's requirements. You receive
a daily summary of all your messages via e-mail or fax,
so nothing is overlooked or lost, and you can stay on top
of your affairs.
We can help you handle the extra workload of marketing
campaigns or recruitment drives, or provide you with a dedicated
number for customers.
How much does it cost?
Prices start at £30 per month and depend on the level
of service, volume of calls and how your calls are handled.
Unlike other providers we do not require a full years payment
in advance and we do not tie you into a 12 month contract.
You can cancel the service by giving us one months notice
at any time.
To start the service we simply require a one off set up
fee equivalent to your regular monthly fee, we also need
your first months payment and a direct debit agreement or
credit card details.
For further details on this professional service please
contact us and we will arrange for one of our dedicated
call centre staff to contact you to discuss your needs.
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