Virtual Office Services - Mail Forwarding - Telephone Services

If you are looking for mail forwarding and virtual office services SFS can help. We have the expertise to provide support services for your business.

Mail Forwarding Service

We offer one of the most competitively priced mail forwarding services available. Our fees are as low as £100 per annum (that's only £8.33 per month). We are able to do this as we assist low to medium volume businesses that need a personalised mail forwarding service. We believe this service is ideal for small or new start up businesses that do not wish to operate from home or would like to benefit from the prestige one of our addresses provide.

You can use our address for all business correspondence and we will forward everything to your designated address. Our addresses are all genuine office locations with dedicated mail handling staff. We do not operate imitation 'mail box' addresses. We do not ask you to use suite numbers or PO Boxes, simply your company name at one of the following addresses. This helps give the impression your business is actually based at our address rather than being a forwarding service.

We offer two different addresses priced as follows:

MAIL FORWARDING SERVICES	Annual Cost excluding VAT £ GBP
Prestigious address outside of London: The Meridian, 4 Copthall House, Station Square, COVENTRY, CV1 2FL
Annual Fee - First Year Deposit for Forwarding mail within UK (If mail is forwarded overseas we require a £50 deposit)	120.00 25.00
Second Year Renewal Fee - reduced fee!	100.00
Prestigious address within London: Dalton House, 60 Windsor Avenue, LONDON, SW19 2RR
Annual Fee - First Year Deposit for Forwarding mail within UK (If mail is forwarded overseas we require a £50 deposit)	150.00 25.00
Second Year Renewal Fee - reduced fee!	130.00

Mail is forwarded on a daily basis from our Coventry address and once per week from our London address. There is no need to collect your mail, it is all sent to your chosen destination so you need not leave your office.

For full details on our trade mail forwarding service please contact one of our advisors who will be pleased to discuss your requirements.

Follow this link if you require a Registered Office Address Service

*Please note that our trade mail forwarding service is designed for low-medium volume mail forwarding with an average monthly forwarding of no more than 20 letters per month. If your average mail forwarding exceeds this quantity then we will discuss our fees with you.

Call and Fax Forwarding Services

We have established a relationship with a reputable company to provide a telephone answering service for your business.

As you manage a business you will be the first to appreciate that lost calls mean lost potential revenue, and poor customer service. However are you aware of the following facts:

Don't let your potential customers become another statistic...

• 80% of callers hang-up when connected to an answering machine

• 75% of callers refuse to wait beyond the sixth ring

• 30% of businesses are experiencing problems answering every incoming call

• 80% of first-time callers will not ring back if greeted by an engaged tone

People expect an instant response to their call or they phone the next number in the book.

Here at SFS we have developed a solution to your problem. Your own 'VIRTUAL LIVE RECEPTIONIST'

We offer professional, tele-receptionist support whether you are self employed and need someone to take care of your calls or if you are a larger organisation needing after hours back up.

Our service is tailored to suit your business. You can choose how and when we answer your calls and how we should relay messages back to you.

Our tele-receptionists are friendly, articulate and fully briefed on your company's products and services.

We use the latest technology allowing all calls to be channeled so that you receive a personal service that meets your specific requirements, enhancing your professional image in your customer's mind.

We can also take care of handling your marketing campaigns and recruitment drives or provide you with a free phone number for your customers.

So what are the benefits?

• We will enhance your business by ensuring that there is a human voice at the end of the phone.

• Our service will improve your corporate image and credibility.  

• We will leave a professional and lasting impression on your customers.  

• Your calls will be dealt with when you are not available whether, out of the office, making sales, in a meeting, servicing customers, on the phone, on holiday or just too busy to respond yourself.  

• You will receive the back up of a call messenger service without the overheads of running a full-time office and employing a receptionist.  

• You will be relieved of the stress and worry of having to deal with staff recruitment, illness or holiday leave.

How does it work?

Every call is answered within three rings - in your company's name - just as if our office was yours. So as far as your customers are concerned they're through to you. Using state-of-the-art software & hardware, a screen is instantly displayed with all the relevant details on you and your company. So your customers feel like they're dealing with a helpful, knowledgeable member of staff, just like your top secretary.

We can patch your calls through to an alternative number, redirect them to the correct person in your company, save messages until you ring in, relay them by fax, e-mail or SMS, depending on your company's requirements. You receive a daily summary of all your messages via e-mail or fax, so nothing is overlooked or lost, and you can stay on top of your affairs.

We can help you handle the extra workload of marketing campaigns or recruitment drives, or provide you with a dedicated number for customers.

How much does it cost?

Prices start at £30 per month and depend on the level of service, volume of calls and how your calls are handled.

Unlike other providers we do not require a full years payment in advance and we do not tie you into a 12 month contract. You can cancel the service by giving us one months notice at any time.

To start the service we simply require a one off set up fee equivalent to your regular monthly fee, we also need your first months payment and a direct debit agreement or credit card details.

For further details on this professional service please contact us and we will arrange for one of our dedicated call centre staff to contact you to discuss your needs.

Return to Company Formation home page.

 

Any questions or to order now - Contact us

Company Formation - Company Registration - Scottish Company Formation - Limited Company Formation - Company Formation UK - Off the Shelf Company - Registered Office - Company Secretary - Limited Liability Partnership - Company Limited by Guarantee - Company Seal - Apostille -  Links

Apostille - Online Formation - Business Advice